What type of payment do you accept? Payment is via PayPal or Credit Card via Stripe or Klarna: simply click the add to basket button next to the products and follow the on-screen instructions. You don't have to have a PayPal account, there is the option to enter your card details for a one-off payment. We have no access to your card details as the payment is handled securely through PayPal.
Will I receive a confirmation email for my order? You will receive an email confirmation confirming your order. This will contain your order number. Please quote this on all correspondence with us.
Can I track the status of my order? We will send you notifications once your order has been dispatched via email, but if you have created an account with us, you can log in and check the status of your orders at any time. If you have selected tracked shipping with Royal Mail you will be sent a tracking number to track your order.
How quickly do you process orders? We aim to process orders within 1-2 working days; this does not include public holidaysor weekends. The exception to this will be products that specify a dispatch time. Items like the apparel or custom illustrations sometimes need to be made to order, so they have a longer dispatch time.
Isn't my question answered here? If you have a query that we haven't addressed, then please Contact us - we will be happy to help :)
